Behavioral Health

The initiatives in this domain engage and support Behavioral Health Care Collaborative networks and individual providers in building program capacity, connections to primary care, integrating peer support services, and implementation of quality improvement initiatives that improve behavioral health outcomes.

Behavioral Health

Responding to Mental Health Crisis in Monroe County

We are partnering with Monroe County Office of Mental Health, Liberty Resources and RoCovery Fitness to integrate NYS Certified Peer Specialists into the Forensic Intervention Team (FIT) Program. FIT and law enforcement agencies assist individuals with mental health needs and who have frequent contact with law enforcement.

The goal of the FIT is to de-escalate crisis situations and provide appropriate referrals, when necessary, to offer the least restrictive level of care safely and effectively. This model allows law enforcement agencies and FIT to work together with the common goal of providing the best options for individuals living with mental illness in our communities.

The Peers from Liberty Resources and RoCovery Fitness have lived experiences which helps them relate to, and assist, people in crisis. 

Peer will provide follow up support, including referrals to needed resources based upon the needs of the individual. The goal of this intervention is to provide compassionate, responsive care to individuals undergoing crises and divert them from preventable emergency room visits. Peers may also be present at the time of immediate crisis, thus beginning a process of engagement to support post-crisis follow-up.

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Our Community Partners


*Published in Democrat and Chronicle January 2021



“By expanding our Person In Crisis teams to include certified peer specialists, we will be able to assist even more of our residents in need in a humane and compassionate manner. In addition, by assisting residents in this new way, we are expecting that there will be a reduced number of people calling the PIC team because they are getting connected to the services they need.”

Former City of Rochester Mayor Lovely Warren

“The Finger Lakes IPA, a partnership of the region’s community health centers, six behavioral health organizations, and the S2AY Rural Health Network, is very excited to be a part of this important initiative by FLPPS to support the critical need for access to developmental screenings for young children in our rural communities. This program will give us the ability to provide access to services that are often not available due to geographic and other barriers to care experienced by our patients.”

Mary Zelazny, Chair of Finger Lakes IPA and CEO of Finger Lakes Community Health

“The key to the success of this menu of services is our ability to have a two-way dialogue with doctors and other medical professionals about both health and social support needs at home. We’ve proven this model can improve patient outcomes and reduce unnecessary ED visits and hospitalizations, and that’s a win for everyone. It also reduces both physician and patient/family caregiver frustrations.”

Ann Marie Cook, President and CEO of Lifespan

“I am excited to see ‘equity in action’ through this partnership with FLPPS, who recognizes the importance of lived experience and elevating the parent and patient voice to bring change across our health and behavioral health systems.”

Sara Taylor, Founder of BIPOC PEEEEEEK

“For decades Regional Health Reach has been a leader in the community in providing healthcare and support services to those experiencing homelessness. Through our traditional clinic, mobile medical unit, and presence at shelters, our Healthcare for the Homeless program has touched thousands of lives. Health Reach is excited to partner with Finger Lakes Performing Provider System and MC Collaborative to expand our reach to unsheltered individuals, meeting them where they are, to provide the care they need.”

William E. Belecz, Executive Director of Regional Health Reach