We are collaborating with Community Action of Orleans and Genesee to increase access to healthcare for homeless and housing insecure families in Orleans County through a new program referred to as “Axis of Care.” Housing insecurity is a social determinant of health and a driving force of health inequities.
As part of this collaboration, we are providing technical support to ensure the program meets its goals. This support includes process documentation, consultation on data and analytics, and a program evaluation report.
A health coach at Community Action of Orleans and Genesee will connect and coordinate individuals with services, set and track goals and outcomes, improve health literacy among those in need, and coordinate transportation to healthcare facilities as needed. The health coach is part of the case management team and collaborates with a peer advocate from Genesee Council on Alcoholism and Substance Abuse (GCASA).
The agency is establishing a telehealth hub in its Eastern Orleans Community Center located in Holley, NY, where community members experiencing homelessness or at risk of homelessness can access healthcare using telehealth services. The agency is partnering with Orleans Community Health, Oak Orchard Health, and GCASA on telehealth services and will have a mobile clinic onsite. The health coach connects individuals with needed services such as behavioral health treatments and services at the center or at healthcare facilities.