Redesigning Medicaid Healthcare Delivery in the Finger Lakes Region
FINGER LAKES PERFORMING PROVIDER SYSTEM (FLPPS)
We are a forward-thinking business that strives to provide our Partners with valuable and innovative tools to improve healthcare and health outcomes in our region. The collaborative relationships and strategic partnerships we have formed with the Partners and community stakeholders in our region has enabled successful implementation of transformational programs, as well as quick action and rapid response during the COVID-19 Pandemic.
We are comprised of a team of professionals who possess focused knowledge and expertise in these areas:
Grant Application Development and Management
Clinical and Community Integration
Clinical Quality Committee Governance
Clinical Outcome Performance Improvement
Performance-Based Incentives, Funds Flow, Contracting, and State Reporting
Community-Wide Population Health Improvement & Analytics
Program and Project Management
COVID-19 Response, Testing Coordination, and Vaccine Education
Workforce Development Programming, Training, and Learning Management System
Our Board of Directors includes leaders from healthcare systems, federally qualified health centers, human services agencies, and the governmental agencies. We have two committees of the Board which are the Finance Committee and Clinical Quality Committee (CQC).
The CQC was formed early on in DSRIP and has become a long-standing highly regarded committee comprised of clinicians and community provider representatives from across the 13-county region. The CQC develops and reviews transformational programming to bridge clinical and community care, as well as oversee region-wide population health improvement initiatives that focus on priority gaps in care and equityo drive improved quality measures and health equity.
THE FLPPS Promise
We promise every interaction with our Partners and with each other to be:
Actively listen to individual contributions and remain open and approachable to participate on projects and teams.
Flexible and resilient to change. Stay open-minded and seek creative solutions.
RESULTS-ORIENTED Clearly define goals and commit to establish timelines. Remain organized and prepared to contribute to projects and initiatives.
TRUSTED Demonstrate integrity and respect in all interactions. Actively communicate goals or intent. Be accountable for contributions within projects and teams.
Forward-thinking and focused on aligning work to organizational vision.
Naturally Occurring Care Networks (NOCN)
FLPPS is divided into four geographic sub-regions, termed Naturally Occurring Care Networks (NOCN). These Networks represent the full continuum of care and organizational leadership within a shared geographic service area. Each NOCN is led by a participant workgroup that represents the healthcare providers and community-based organizations in their area.
Throughout the Finger LakesRegion FLPPS Partners collectively serve:
A comprehensive network of integrated healthcare systems, hospitals, Federally Qualified Health Centers, and Community-Based Organizations
“By expanding our Person In Crisis teams to include certified peer specialists, we will be able to assist even more of our residents in need in a humane and compassionate manner. In addition, by assisting residents in this new way, we are expecting that there will be a reduced number of people calling the PIC team because they are getting connected to the services they need.”
Former City of Rochester Mayor Lovely Warren
“I am excited to see ‘equity in action’ through this partnership with FLPPS, who recognizes the importance of lived experience and elevating the parent and patient voice to bring change across our health and behavioral health systems.”
Sara Taylor, Founder of BIPOC PEEEEEEK
“The key to the success of this menu of services is our ability to have a two-way dialogue with doctors and other medical professionals about both health and social support needs at home. We’ve proven this model can improve patient outcomes and reduce unnecessary ED visits and hospitalizations, and that’s a win for everyone. It also reduces both physician and patient/family caregiver frustrations.”
Ann Marie Cook, President and CEO of Lifespan
“The Finger Lakes IPA, a partnership of the region’s community health centers, six behavioral health organizations, and the S2AY Rural Health Network, is very excited to be a part of this important initiative by FLPPS to support the critical need for access to developmental screenings for young children in our rural communities. This program will give us the ability to provide access to services that are often not available due to geographic and other barriers to care experienced by our patients.”
Mary Zelazny, Chair of Finger Lakes IPA and CEO of Finger Lakes Community Health
“For decades Regional Health Reach has been a leader in the community in providing healthcare and support services to those experiencing homelessness. Through our traditional clinic, mobile medical unit, and presence at shelters, our Healthcare for the Homeless program has touched thousands of lives. Health Reach is excited to partner with Finger Lakes Performing Provider System and MC Collaborative to expand our reach to unsheltered individuals, meeting them where they are, to provide the care they need.”
William E. Belecz, Executive Director of Regional Health Reach
Finger Lakes Performing Provider System (FLPPS) is a 501(c)(3) not-for-profit organization established in 2014 with the mission of improving the healthcare delivery system for the Medicaid population. FLPPS is a partnership that includes a network of health and human services providers, including health systems, federally qualified health centers, nursing homes, behavioral health providers, and community-based organizations, across a 13-county region in Upstate New York.
FLPPS is a Workforce Investment Organization (WIO).
1 South Washington Street | Suite 200 Rochester, NY 14614 585.239.9300
Carol Tegas, Executive Director of Finger Lakes Performing Provider System (FLPPS), leads the strategic direction of FLPPS and wholly owned subsidiary Greater Rochester Health Home Network (GRHHN). Carol collaborates across providers and networks in the 13-county region to design and implement Medicaid delivery system transformation initiatives for improved health outcomes. She led the implementation of the NYS Department of Health Delivery System Reform Incentive Payment (DSRIP) program and strategically positioned FLPPS to continue healthcare redesign efforts for community and clinical integration, addressing social determinants of health, health equity, and workforce initiatives. Carol has over 30 years’ experience in healthcare and non-profit strategic planning, provider network/IPA management, financial management, pay‐for‐performance incentive models and contracting, operations, and new business modeling. Before joining FLPPS, Carol served as Executive Director of Rochester Community IPA (RCIPA), a network of over 3,000 physicians and providers, contracting with managed care organizations in value-based payment contracts.
Carol provides her expertise and guidance on various regional collaborative committees, including the Rochester-Monroe Anti-Poverty Initiative Steering Committee, FLPPS/Common Ground Health Workforce Consortium, Council of Agency Executives Board, Rochester Institute of Technology Health System Administration Board, and Northstar Network’s Healthcare Business Academy Board of Advisors.
LCSW-R, PMP, Senior Director of Health Home
Peter has a 20+ year history in the health care field, with the last 7 years at FLPPS and GRHHN. Peter was instrumental in leading FLPPS success under DSRIP as FLPPS Director of Operations, overseeing a team of subject matter experts and project managers, providing oversight for DSRIP projects and initiatives that aimed to fundamentally restructure healthcare delivery by increasing PCP engagement and promoting interventions that address Social Determinants of health. Under his leadership, the PPS secured 99% of reporting requirements.
Prior to FLPPS he held various leadership positions at managed care organizations. He utilized his expertise to implement workflows and processes to improve patient quality by increasing patient and provider engagement. As the Senior Director of Health Home for the GRHHN, Peter oversees the strategy and operations of both the lead Health Home and Direct Care Management Division. Peter led the operational turnaround of GRHHN, implementing automation, quality tools and dashboards, and operational efficiencies, facilitating redesignation, enrollment growth, geographic service area expansion, and the establishment of the Direct Care Management program. Peter serves on the NYS Health Home Coalition, providing guidance to the health home advocacy group and fellow lead health homes. He is a Licensed Clinical Social worker, who earned his Project Management Certification 2010 and is Certified Green Belt Lean Six Sigma.
Senior Director of Community and Clinical Integration
As Senior Director of Community and Clinical Integration, Janet works with social service and healthcare providers to transform healthcare delivery for Medicaid patients. Janet was part of the original management team that started FLPPS and built the infrastructure of the Performing Provider System, including the five NOCN’s (Naturally occurring Care Networks). These are collaborative workgroups comprised of healthcare providers and community-based organizations.
Janet is an experienced facilitator that leads multi-organizational workshops for PPS providers with measurable results in healthcare quality and cost.
Prior to joining FLPPS, she worked for Anthony Jordan Healthcare Center and Rochester Regional Health with their large-scale implementations of Patient-Centered Medical Home in their primary care practices. Janet is on the board of Cameron Community Ministries. Her educational background includes an MBA from The Wharton School, University of Pennsylvania. She is also a certified lean six sigma green Belt.
Senior Director of Program Management
As Senior Director of Program Management, Katherine leads the execution of organizational strategy for large scale healthcare system transformation efforts. She provides leadership to an experienced team of program managers who manage various programs and services. Katherine is an accomplished healthcare executive with governance, strategic planning, business expansion, operations, finance, and organization-design experience. She is skilled at collaborating, coordinating, and implementing large-scale initiatives.
Prior to joining FLPPS in 2019, Katherine held various executive positions at Rochester Regional Health and a key accomplishment included overseeing the launch of a Mobile Mammography Program. Katherine began her career at KPMG as a Certified Public Accountant and served clients in the healthcare and higher education sectors.
Senior Director of Population Health and Business Systems
As the Senior Director of Population Health and Business Systems, Jackie serves as the subject matter expert in the area of population health and directs the implementation and maintenance of technology, data, and analytics strategies for cost-effective and innovative solutions. With the assistance of her team, she works to design, align and evaluate transformative projects across the region. Jackie is responsible for supporting FLPPS team members and FLPPS’ Partners in developing population health strategy and implementation plans to support the delivery of meaningful analytic insights that inform clinical and network optimization capacity in a high-quality and cost-effective manner. In her role Jackie works with a cross-functional team in a centralized support role, supporting FLPPS and Partner accounts, and is responsible for working closely across leadership roles to meet the population health analytic needs of our community.
Prior to joining the FLPPS team, Jackie held roles within both the provider and payor realms where she was able to learn a true understanding of the unique challenges the Medicaid population faces. As a licensed mental health counselor, Jackie has delivered care to the Medicaid recipients in our region and has a passion for working with all partners to continue to develop cohesive healthcare relationships that all recipients will benefit from.
Robert serves as a Strategic Advisor to FLPPS. Robert has proven leadership success in change management, operational process improvement, and systems enabled re-engineering. He has global expertise in transformational business development, strategic and operational planning, and driving complex change management programs. Robert currently serves in his new role as CIO of a national manufacturing firm, American Packaging. In his past tenure with Xerox, he held senior executive roles across multiple areas of the organization including Integrated Supply Chain, Health Care Global Purchasing, Manufacturing, and Program Management. Specialties: Cross-Functional Team Leadership, Systems Delivery, Program Management, Business Strategy & Process, IT Leadership, Supply Chain Strategy, Supply Chain Management, PMO Leadership, Operations Management, Strategic Planning, Corporate Restructuring, Contract Negotiations, Acquisitions & Strategic Alliances, Policy Development, Risk Management, National Operations, Turnaround Management, Systems Implementation, and Compliance Management.