Strengthening and ensuring there is a skilled and sufficient health care workforce

New York State Managed Long-Term Workforce Investment Program

We partnered with three Medicaid managed long-term care plans on numerous initiatives designed to retrain, recruit, and retain healthcare workers in the long-term care sector.

Participating in the Managed Long-Term Care Workforce Investment Program provided for a unique opportunity to collaborate and work towards the common goal of designing sustainable and valuable workforce solutions that addressed the needs of long-term care stakeholders.

We implemented and developed a world-class Learning Management System (LMS). The LMS provided access to courses at no cost to long-term care providers, including home care agencies and nursing homes. Four key topics were the initial focus of training:

  • Cultural Competency and Health Literacy
  • Value-Based Payment
  • Population Specific topics
  • Soft Skills/Business Skills
Program Partners

eLEARNING SERIES

Soft Skills/Business Skills:

Emotional Intelligence

Communicating Effectively

Creative Program Solving

Conflict Resolution

Coaching Others

Comprehensive Care Coordination

21
MODULE
TRAINING
E-COURSE