Strengthening and ensuring there is a skilled and sufficient health care workforce


We are a New York designated Workforce Investment Organization (WIO) focused on strengthening the healthcare workforce through programs and services.

Our programs and training solution address healthcare workforce needs. Workforce shortages have been exacerbated by the pandemic and underscore the critical need to create a stronger, equitable, and high performing workforce development system.

There is a significant need to provide social supports to alleviate multiple disadvantages and barriers faced by low-income students pursuing a career in healthcare. Temporary financial assistance, childcare, transportation, digital access, mentoring, financial literacy, leveraging community resources and developing supportive social networks are just a few of the supports likely to influence the successful completion of educational goals and objectives. Successful completion at each level empowers individuals and families toward economic stability and increases the retention of valuable workers within the regional healthcare workforce.


additional licensed practical nurses needed in the finger lakes region


additional nurse assistants needed in the finger lakes region each year*

*Source: MCC’s analysis of the labor market

OVER 550

will be placed in healthcare and social services fields from the FLPPS Career Pathways and Social Supports Program

“The Finger Lakes IPA, a partnership of the region’s community health centers, six behavioral health organizations, and the S2AY Rural Health Network, is very excited to be a part of this important initiative by FLPPS to support the critical need for access to developmental screenings for young children in our rural communities. This program will give us the ability to provide access to services that are often not available due to geographic and other barriers to care experienced by our patients.”

Mary Zelazny, Chair of Finger Lakes IPA and CEO of Finger Lakes Community Health

“By expanding our Person In Crisis teams to include certified peer specialists, we will be able to assist even more of our residents in need in a humane and compassionate manner. In addition, by assisting residents in this new way, we are expecting that there will be a reduced number of people calling the PIC team because they are getting connected to the services they need.”

Former City of Rochester Mayor Lovely Warren

“I am excited to see ‘equity in action’ through this partnership with FLPPS, who recognizes the importance of lived experience and elevating the parent and patient voice to bring change across our health and behavioral health systems.”

Sara Taylor, Founder of BIPOC PEEEEEEK

“The key to the success of this menu of services is our ability to have a two-way dialogue with doctors and other medical professionals about both health and social support needs at home. We’ve proven this model can improve patient outcomes and reduce unnecessary ED visits and hospitalizations, and that’s a win for everyone. It also reduces both physician and patient/family caregiver frustrations.”

Ann Marie Cook, President and CEO of Lifespan

“For decades Regional Health Reach has been a leader in the community in providing healthcare and support services to those experiencing homelessness. Through our traditional clinic, mobile medical unit, and presence at shelters, our Healthcare for the Homeless program has touched thousands of lives. Health Reach is excited to partner with Finger Lakes Performing Provider System and MC Collaborative to expand our reach to unsheltered individuals, meeting them where they are, to provide the care they need.”

William E. Belecz, Executive Director of Regional Health Reach