Workforce Programs

We have brought together partners and developed programs that expanded curriculum offerings, career pathways and social support programs, and tailored outreach, recruitment, and engagement in the training programs. We are also supporting the development of anti-racism and diversity programming in the employer setting.

Career Pathways and Social Supports Program

We are partnering with Monroe Community College and other regional community colleges and partners in establishing a sustainable model for long-term career pathways that expand the healthcare workforce pool and provide opportunities for more diverse individuals to achieve economic mobility.

Regional partners will offer educational and training opportunities, along with services such as transportation, language support, financial coaching, childcare, career navigation, and coaching, and access to technology to ensure students stay on track with their academic goals. Students will also receive job-placement assistance to begin or continue their healthcare careers.

The Career Pathway & Social Supports Program will be offered at five SUNY community colleges: Cayuga, Corning, Finger Lakes, Genesee, and Monroe.

Students will receive mentoring and case management services at each college in collaboration with Action for a Better Community to increase success and completion rates. Students will also be connected to community resources—including services for housing, transportation, and childcare—to support their needs so that they can focus on their academic and career goals. The colleges will work with BOCES, Hillside, Catholic Charities Family and Community Services, PathStone, area school districts, and other community-based organizations to build a recruitment pathway for students from under-served areas.

Educational and training opportunities will focus on creating seamless pathways for students from Certified Nurse Aide through Licensed Practical Nurse to Registered Nurse. Additionally, the focus is on supporting the development of a Behavioral Health pathway to improve mental health services in the region, another area that was hard hit as a consequence of the pandemic.


additional licensed practical nurses needed in the finger lakes region


additional nurse assistants needed in the finger lakes region each year*

*Source: MCC’s analysis of the labor market

OVER 550

will be placed in healthcare and social services fields from the FLPPS Career Pathways and Social Supports Program

“The Finger Lakes IPA, a partnership of the region’s community health centers, six behavioral health organizations, and the S2AY Rural Health Network, is very excited to be a part of this important initiative by FLPPS to support the critical need for access to developmental screenings for young children in our rural communities. This program will give us the ability to provide access to services that are often not available due to geographic and other barriers to care experienced by our patients.”

Mary Zelazny, Chair of Finger Lakes IPA and CEO of Finger Lakes Community Health

“For decades Regional Health Reach has been a leader in the community in providing healthcare and support services to those experiencing homelessness. Through our traditional clinic, mobile medical unit, and presence at shelters, our Healthcare for the Homeless program has touched thousands of lives. Health Reach is excited to partner with Finger Lakes Performing Provider System and MC Collaborative to expand our reach to unsheltered individuals, meeting them where they are, to provide the care they need.”

William E. Belecz, Executive Director of Regional Health Reach

“By expanding our Person In Crisis teams to include certified peer specialists, we will be able to assist even more of our residents in need in a humane and compassionate manner. In addition, by assisting residents in this new way, we are expecting that there will be a reduced number of people calling the PIC team because they are getting connected to the services they need.”

Former City of Rochester Mayor Lovely Warren

“The key to the success of this menu of services is our ability to have a two-way dialogue with doctors and other medical professionals about both health and social support needs at home. We’ve proven this model can improve patient outcomes and reduce unnecessary ED visits and hospitalizations, and that’s a win for everyone. It also reduces both physician and patient/family caregiver frustrations.”

Ann Marie Cook, President and CEO of Lifespan

“I am excited to see ‘equity in action’ through this partnership with FLPPS, who recognizes the importance of lived experience and elevating the parent and patient voice to bring change across our health and behavioral health systems.”

Sara Taylor, Founder of BIPOC PEEEEEEK