Behavioral Health

The initiatives in this domain engage and support Behavioral Health Care Collaborative networks and individual providers in building program capacity, connections to primary care, integrating peer support services, and implementation of quality improvement initiatives that improve behavioral health outcomes.

Behavioral Health Care Collaboratives

We are partnering with three Behavioral Health Care Collaboratives (BHCCs) in the region to improve behavioral health outcomes. These include Your Health Partners of the Finger Lakes, Finger Lakes Southern Tier Network, and Integrity Partners for Behavioral Health. Each of these BHCCs represent a comprehensive network of providers that support the health and social needs of individuals in the Finger Lakes region.

The BHCCs will be leveraging performance outcome data to identify and implement quality improvement initiatives to improve behavioral health outcomes. A key strategy is to strengthen care coordination and linkages between hospitals and behavioral health providers in the community to reduce unnecessary emergency room visits and improve on other key outcomes.

Importantly, each of the BHCCs will be hiring additional Peer Specialists to enhance the support that is provided to individuals with behavioral health needs. Peers with lived experiences which have them relate to and assist individuals who may be struggling with their mental health and/or substance use disorder will provide critical support. Peers also support individuals by providing connections to necessary community services.

Our Community Partners


*Published in Democrat and Chronicle January 2021



“By expanding our Person In Crisis teams to include certified peer specialists, we will be able to assist even more of our residents in need in a humane and compassionate manner. In addition, by assisting residents in this new way, we are expecting that there will be a reduced number of people calling the PIC team because they are getting connected to the services they need.”

Former City of Rochester Mayor Lovely Warren

“For decades Regional Health Reach has been a leader in the community in providing healthcare and support services to those experiencing homelessness. Through our traditional clinic, mobile medical unit, and presence at shelters, our Healthcare for the Homeless program has touched thousands of lives. Health Reach is excited to partner with Finger Lakes Performing Provider System and MC Collaborative to expand our reach to unsheltered individuals, meeting them where they are, to provide the care they need.”

William E. Belecz, Executive Director of Regional Health Reach

“The key to the success of this menu of services is our ability to have a two-way dialogue with doctors and other medical professionals about both health and social support needs at home. We’ve proven this model can improve patient outcomes and reduce unnecessary ED visits and hospitalizations, and that’s a win for everyone. It also reduces both physician and patient/family caregiver frustrations.”

Ann Marie Cook, President and CEO of Lifespan

“The Finger Lakes IPA, a partnership of the region’s community health centers, six behavioral health organizations, and the S2AY Rural Health Network, is very excited to be a part of this important initiative by FLPPS to support the critical need for access to developmental screenings for young children in our rural communities. This program will give us the ability to provide access to services that are often not available due to geographic and other barriers to care experienced by our patients.”

Mary Zelazny, Chair of Finger Lakes IPA and CEO of Finger Lakes Community Health

“I am excited to see ‘equity in action’ through this partnership with FLPPS, who recognizes the importance of lived experience and elevating the parent and patient voice to bring change across our health and behavioral health systems.”

Sara Taylor, Founder of BIPOC PEEEEEEK