We collaborated with Community Action for Wyoming (Community Action) to enhance healthcare access for vulnerable and underserved individuals in the region.
Community Action established a telehealth hub at its location in Perry, NY, and its Care Coordinators engaged individuals, connecting them to primary care and behavioral health services.
Spectrum Health Services supported the Care Coordinators by providing critical behavioral health intervention and peer counselor training. The Care Coordinators provided peer counseling, referrals, navigation support, and assistance with telehealth services. Community Action coordinated needed healthcare services with providers in the region.
As part of this collaboration, we provided technical support to ensure the program met its goals. This support included consultation on data and analytics, and a program evaluation report.